Contact Us
Email us at support@ecoillumix.com or call +852 67565581. For return or refund requests, email or call us first so we can confirm the applicable next steps and return instructions. For order questions, include your order number and the email used at checkout. For product advice, tell us about your room, measurements and preferred finish. For designer or project enquiries, include your business name, location and project details.
Ecoillumix Home Limited
Registered office: The Cloud, 111 TUNG CHAU STREET, TAI KOK TSUI, Hong Kong.
Contact Ecoillumix
Ecoillumix Home Limited
Registered office: The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Email: support@ecoillumix.com
Phone: +852 67565581
Customer service hours
Monday–Friday, 09:00–18:00, Europe/London (GMT or BST, as applicable). Messages received outside these hours are processed when support reopens.
For order questions, include your order number. For return requests, see our 60-day returns & refunds policy. Returns are handled in Zhongshan, Guangdong Province, China; we provide the complete address and recipient details after approval. The Hong Kong registered office is not a return warehouse.