Contact information

Contact Ecoillumix

Ecoillumix Home Limited
Registered office: The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Email: support@ecoillumix.com
Phone: +852 67565581

Customer service hours

Monday–Friday, 09:00–18:00, Europe/London (GMT or BST, as applicable). Messages received outside these hours are processed when support reopens.

For order questions, include your order number. For return requests, see our 60-day returns & refunds policy. Returns are handled in Zhongshan, Guangdong Province, China; we provide the complete address and recipient details after approval. The Hong Kong registered office is not a return warehouse.

Trade name: Ecoillumix Home Limited

Phone number: +852 67565581

Email: support@ecoillumix.com

Physical address: Ecoillumix Home Limited, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG